1. Worry free - When you start with quality pianos, add a knowledgeable support staff, free delivery, 10-year warranty on all parts and labor , the best warranty in the business, a lifetime full-value trade-in policy and a company that prides itself on customer satisfaction you can be assured you are receiving a great piano value.

2. Low overhead - Our showroom doesn't have crystal chandeliers, mirrored walls or oriental rugs, just beautiful pianos. We don't even employ a sales staff. Our quality pianos speak for themselves!
By keeping our costs down we keep your costs down!

3. Great prices - Most of our pianos are priced at half their original cost. But more important than low price is Value... the combination of low prices and high quality. That's what sets us apart from our competition! You will be choosing from high-end top of the line piano brands.

4. Knowledgeable staff - When teachers and piano technicians visit us they recognize the proper facilities and tools needed to provide good service. When you come to see us you should be able to sense our knowledge and respect for this wonderful and amazing instrument. All of our outside service technicians are members of the PTG. (Piano Technician's Guild).

Rick Jones Pianos, Inc. is a member of:

The Better Business Bureau Washington DC and Baltimore chapters.

The International Music Products Association

5. Thousands of satisfied customers. - Browse our showroom and read the thank you letters on our walls. Letters from all over the country that truly demonstrate customer satisfaction. When is the last time you were so happy with a purchase that you took the time to write?

6. Top brands - Choose from Steinway,Yamaha, Kawai, Baldwin, Chickering, Mason & Hamlin, Knabe, Young Chang and more.

7. Free delivery - We provide FREE DELIVERY, within roughly a 100 mile radius and offer very low rates for delivery outside our area. However if you buy like one customer from Boston did and bring someone else to buy (two for one) we just might deliver both for free.

8. Free bench - With every piano! Some fancy pants stores charge for the bench. Can you believe it?

9. Lifetime trade-in policy - That's right! When you buy any Rick Jones Piano you can trade it in...ANYTIME! The full price you paid will be credited toward the next purchase of greater value including removal and pick up with no charge. This is in writing. The only condition is that you have the piano serviced at least once per year by us or any independent PTG technician of your choice.

10. Excellent service - We were a piano tuning and repair business long before we sold our first piano 21 years ago. We have professional artist and piano teachers who call on us exclusively for service of their pianos.

11. Family owned - Since 1983.

12. Ten-year warranty on parts and labor. Because we perform a complete action regulation on EVERY piano prior to delivery we rarely need to do adjustments in home. Nationwide the chances are near zero of you getting proper action regulation prep from a new piano dealer before delivery

13. Piano teacher database - Computerized area piano teacher search database. We will be happy to provide you a zip-coded list of piano teachers in your area for FREE! This search covers the Washington and Baltimore areas.

14. Fully regulated pianos - Prior to delivery all of our pianos go through a rigorous 25-step (upright) to 34-step (grand) regulation procedure. Regulation is a time consuming labor intensive process in which the internal moving action parts are adjusted and aligned to their original factory specs. Each step of the regulation procedure needs to be repeated 88 times (88 keys!) This is why well over 100 piano teachers and technicians send their students and customers exclusively to us. They know it is important to perform this procedure and they also know that very few fancy pants piano retail stores will regulate their new or used pianos before delivery. It costs too much.

This is what some of the flashy new retail piano store owners would say to me when I was a young rookie piano service technician in their stores:

Just tune it please! I am not paying you to restore it! Their kid is just a beginner! They will never notice! What do you mean the action is too heavy? The kid is not a concert pianist for God sakes! So the keys are not level! Do you know how much this piano cost me wholesale? There is no such thing as a perfect piano! What a ya think I am, made of money? Make it perfect on your own time! What a ya' mean the action is sluggish? This new piano was regulated at the factory! So do you think you are better than a factory technician?