​Hi Kathleen,

Quick note to let you know I had a wonderful delivery experience with Darrell.
What a kind and funny character he is. We had an extra task for him to move our Wurlitzer console to the basement. He didn’t even flinch. Got that done and then delivered our Stienway!
And a few clean jokes that cracked us up.  Thank you so much for your wonderful customer service. Piano is here and sounds/feels great!
May upgrade to upright grand one day but for now very happy.
Have a great holiday season and say hi and thanx to Rick.

God bless you and yours.
Regards,
Mark